Last updated: 8 November 2026

Druta is a brand of Clothonics (we, us, our). This policy explains what personal information we collect when you use druta.in, how we use it and the choices you have.

Information we collect

• Details you give us: your name, email address, mobile number, delivery and billing address, and the items you order.
• Your account: your login details, order history and saved wishlist. If you sign in with Google, we receive your name and email address from Google. We never see your Google password.
• Payments: we currently offer Cash on delivery, so we do not collect card or bank details on this website. If we add online payments, they will be handled by the payment provider.
• Technical data: your IP address, browser type, device and pages you view, collected through cookies and similar tools.

How we use your information

• To process, deliver, exchange and refund your orders.
• To send order updates and account emails, such as confirmations and password links.
• To answer your questions and give customer support.
• To keep your account and wishlist working across devices.
• To improve our website, products and service.
• To meet legal, tax and accounting requirements, including GST records.
• To send offers and news, only if you have agreed. You can unsubscribe at any time.

Who we share it with

We do not sell your personal information. We share it only with trusted partners who help us run the store, such as delivery and courier companies, payment providers (if online payments are added), website hosting and email services, and where the law requires us to share it with the authorities.

Cookies

We use cookies that are needed for the cart, checkout and login to work, and to remember your preferences. We may also use analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings, but parts of the site may then stop working.

How long we keep your information

We keep your information for as long as your account is active and as long as we need it for orders, returns, support and legal or tax record-keeping.

Keeping your information safe

We use reasonable measures to protect your information. No website can be completely secure, so please keep your password private.

Your choices

You can ask us to show, correct or delete the personal information we hold about you, or to stop marketing messages, by contacting us using the details below. We may need to keep some information to meet our legal duties.

Children

Our website is meant for adults. If you are under 18, please use it with a parent or guardian.

Changes to this policy

We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.

Contact us

Clothonics (brand: Druta)
Email: support@druta.in
Phone / WhatsApp: 8074228622

Grievance officer

In line with Indian e-commerce rules, our grievance officer is Rishabh Jain.
Email: support@druta.in
Phone: 8074228622
We acknowledge every complaint within 48 hours and aim to resolve it within one month.